Payment Policy

Payment Policy

Payment Review

In administering this policy, COSRX confirms that checkout requires current and truthful billing and contact details; at the same time, the store can hold or cancel a transaction that cannot be authorized or presents a substantial fraud risk.

United States Dollar Processing

For practical purposes when ordering from COSRX, issuer-side currency conversion, if any, is controlled by the customer's financial institution; where relevant, prices, charges, and refunds are presented and processed in United States dollars (USD).

About Credit/Debit Card

Customers dealing with COSRX should understand that checkout shows the payment choices available for the transaction; at the same time, the checkout can accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover.

Issuer Approval and Safeguards

The customer-facing practice followed by COSRX is that payment approval and any temporary authorization hold are determined by the relevant issuer; at the same time, Shopify and approved processors handle card information through protected payment systems; as a related safeguard, full card numbers and card verification codes are not stored by the merchant.

Payment Refund Timing

Under this policy at COSRX, an approved refund is issued to the original payment method within 5-10 business days; as a related safeguard, the bank or card network may require additional posting time.

Taxes Required by Law

Customers dealing with COSRX should understand that tax treatment depends on the transaction and applicable legal requirements; where relevant, checkout applies tax when governing law requires the merchant to collect it.

Responsible Store Information

Customers dealing with COSRX should understand that the complete physical address, also used for approved returns unless written instructions say otherwise, is 207 Langstrom St, Council Bluffs, Iowa, 51503, United States; as a related safeguard, the published contact email is bkrista561@gmail.com; at the same time, the responsible brand and store name is COSRX; where relevant, customers may also call 512-797-4842.