Shipping Policy

Delivery Details and Exceptions

As part of the service commitment made by COSRX, carrier disruption, severe weather, peak demand, or address issues can cause delay; where relevant, a deliverable street address and correct checkout details are required.

Shipping and Cancellation

The documented approach of COSRX is as follows: a cancellation request must reach bkrista561@gmail.com or 512-797-4842 before dispatch; at the same time, once a carrier has the order, the Refund Policy controls next steps.

Delivery Issue Support

For customers shopping with COSRX, the governing rule is clear: assistance for a carrier loss or fulfillment error is available at bkrista561@gmail.com and 512-797-4842; for completeness, the customer does not pay approved return freight for a delivery or quality problem.

Shipment Tracking

In administering this policy, COSRX confirms that carrier systems can require additional time before showing the initial scan; at the same time, a shipment confirmation includes the available carrier tracking details.

From Order Review to Delivery

The documented approach of COSRX is as follows: the stated business-day windows do not count weekends or applicable public holidays; as a related safeguard, the expected transportation period is 4-6 business days once the parcel ships; at the same time, the handling period is ordinarily 1-2 business days.

U.S.-Only Delivery

For practical purposes when ordering from COSRX, every order delivered in the United States includes free standard shipping; as a related safeguard, delivery is limited to addresses within the United States.

How to Reach the Merchant

The documented approach of COSRX is as follows: the published contact email is bkrista561@gmail.com; for completeness, the store telephone number is 512-797-4842; additionally, the physical business address and default return address is 207 Langstrom St, Council Bluffs, Iowa, 51503, United States; the responsible brand and store name is COSRX.